[Q] What does Juhong Packaging specialize in?
[A] We are a professional, direct-to-factory manufacturer of high-end zinc alloy (Zamak) perfume caps with over 20 years of hardware experience. All processes—including tooling, die-casting, polishing, electroplating, and assembly—are completed 100% in-house to ensure luxury-grade quality and strict lead times.
[Q] Do you also produce other packaging materials besides zinc alloy?
[A] Yes! We provide full-set fragrance packaging solutions. Beyond Zamak caps, we supply plastic inner caps, wooden caps, resin caps, premium glass bottles, pumps/sprayers, and custom packaging boxes.
[Q] Can I customize my own bespoke cap design?
[A] Absolutely. We support full customization from scratch based on your technical drawings, 3D files, or physical samples. Our in-house engineering team can also assist with initial concept development.
[Q] What is your mold fee policy?
[A] For custom zinc alloy caps (excluding the plastic inner plug mold):
FREE MOLD: Waived entirely once cumulative orders exceed 10,000 pcs.
Standard Custom Mold: Starts from USD 300 for new bespoke designs.
[Q] Can I simply add my custom logo to an existing factory model?
[A] Yes, this is a highly cost-effective way to launch your brand. You can add your logo to any of our standard designs for a mold fee of only USD 100, with a low MOQ of 1,000 pcs.
[Q] What logo craftsmanship and effects do you support?
[A] We support Engraving , Embossing, and High-Precision Laser . Our embossed logos are meticulously finished to be perfectly rounded and smooth, delivering a luxury tactile experience.
[Q] Can a single Zamak cap be electroplated in two different colors?
[A] Due to plating technical limitations, a single solid metal component can only be electroplated in one color. To achieve a dual-color effect, we design the cap to be disassembled into multiple structural parts, plate them separately, and then precisely reassemble them.
[Q] What is your Minimum Order Quantity (MOQ)?
[A]
Standard / Existing Molds: 1,000 pcs per design.
Fully Customized Designs: 3,000 pcs per design.
[Q] Can I order mixed colors or different models in a single shipment?
[A] Yes, we welcome combined shipments of various styles or plating finishes, provided that each specific design meets its respective baseline MOQ requirement.
[Q] Can you provide product samples, and what is the cost?
[A] Yes. We provide up to 5 pcs of existing samples for FREE. The customer only covers a flat USD 30 shipping fee.
[Q] How long does it take to prepare a sample?
[A] The typical sampling lead time is 10–15 days after design confirmation.
[Q] Can I see a prototype before investing in a steel mold?
[A] Yes, we support FREE 3D-printed prototypes for structural, fitment, and dimension checking before you commit to physical tooling.
[Q] Can I match a specific color for my brand?
[A] Yes, our electroplating and coating workshop can develop custom color samples according to your Pantone code or physical reference color.
[Q] What is your standard lead time for mass production?
[A] Our standard production cycle is 30–35 days following sample approval.
[Q] Do you accept urgent or rush orders?
[A] Yes. Because we operate an entirely autonomous factory with flexible scheduling, we can compress the turnaround time down to 20–25 days for urgent orders to secure your launch timeline.
[Q] What international shipping methods do you provide?
[A] We provide fully integrated logistics, supporting Express (Courier), Air Freight, Trucking, Railway, and Sea Shipping.
[Q] Do you offer DDP (Delivered Duty Paid) shipping?
[A] Yes, we offer comprehensive DDP shipping. We handle all export/import customs clearance, duties, and taxes, delivering directly to your door for a hassle-free purchasing experience.
[Q] Can I arrange shipment through my own freight forwarder?
[A] Absolutely. You are welcome to use your own shipping account or coordinate directly with your preferred freight forwarder.
[Q] What are your standard payment terms?
[A] Our standard terms are a 30% advance deposit to initiate production, and the remaining 70% balance settled before shipment.
[Q] What payment methods and currencies do you accept?
[A] We accept T/T (Bank Transfer) in USD or EUR. For your convenience, we hold a reliable European bank account to ensure faster, low-cost Euro transfers. We also fully support transactions via Alibaba Trade Assurance.
[Q] Can I combine multiple separate orders into a single commercial invoice?
[A] Yes, we can consolidate multiple orders or values into a single commercial invoice to streamline your customs declaration or internal accounting processes. Please notify us of this requirement in advance.
[Q] How do you guarantee the quality of the perfume caps?
[A] Quality is our lifeline. We enforce a strict 100% manual surface inspection on every single cap. Our advanced electroplating layer is engineered to be highly resistant to both alcohol and friction, ensuring luxury-grade durability.
[Q] What is your factory's maximum defect rate?
[A] Through rigorous all-stage quality management, we strictly maintain our actual manufacturing defect rate below 2%.
[Q] What happens if I receive items with manufacturing defects?
[A] We take full, transparent responsibility for our manufacturing. Upon verification of any manufacturing defects, we will remake the items or provide financial compensation in your next order batch.
[Q] How long do you keep custom molds in storage?
[A] We maintain and store your molds permanently in our secure mold room for all future reorders. There is never an additional maintenance or reuse fee.
[Q] Can I reuse my custom logo mold for a completely different cap design?
[A] Yes, depending on structural compatibility. Our engineering team can review the dimensions to see if your existing logo insert can be seamlessly adapted to a new cap body, saving you additional tooling costs.
[Q] Who should I contact if an issue arises after delivery?
[A] You can contact your dedicated project manager directly. Our team will investigate immediately and provide a clear, fair solution within 24 hours.
[Q] Can we visit your production facility?
[A] We warmly welcome clients, brand owners, and third-party inspectors to visit our factory in person. We would be proud to provide a full tour of our production lines, from tooling workshops to the packing floors.
